Incidents reported on status page for Chargeye DEV https://status.dev.chargeye.io/ https://d1lppblt9t2x15.cloudfront.net/logos/f3d7a82067d6a480660f4376f2fa9eef.png https://status.dev.chargeye.io/ en https://status.dev.chargeye.io/incident/773833 Tue, 25 Nov 2025 11:56:00 -0000 https://status.dev.chargeye.io/incident/773833#3b5817867eba92a6e369607489cff3637ea85810ec85f43089f4f5563e662d0a The issue is resovled. Users can now navigate to ChargEye UI. https://status.dev.chargeye.io/incident/773834 Tue, 25 Nov 2025 11:02:00 -0000 https://status.dev.chargeye.io/incident/773834#eedb97036b8179e6b80f09a96bdc6a42be96d6353c3685d1da16afbf7eb7b83f Issue resolved! https://status.dev.chargeye.io/incident/773832 Tue, 25 Nov 2025 10:57:00 -0000 https://status.dev.chargeye.io/incident/773832#b66e83c377416ce3d10c4bf385b98c3fc4268494adcf7d4451b3f34c0bbdab89 The issue is resolved. https://status.dev.chargeye.io/incident/773834 Tue, 25 Nov 2025 10:56:00 -0000 https://status.dev.chargeye.io/incident/773834#e7554cf3663cf252b9ea00634e9a56ea0437b8bce9b959938fc94594581f0c27 ChargEye UI unavailable globally. Working on the issue! https://status.dev.chargeye.io/incident/773832 Tue, 25 Nov 2025 10:56:00 -0000 https://status.dev.chargeye.io/incident/773832#50174471bf6d65e7516ac59d23b7f1e890626ae90d2d70839d324e30b90600f9 We have found the root cause of the issue. It will be resolved shortly https://status.dev.chargeye.io/incident/773831 Tue, 25 Nov 2025 10:56:00 -0000 https://status.dev.chargeye.io/incident/773831#62e7357473f8b8bafb79eb2783497bdbd221a1cebc4861e0f32242ae165c3547 The button was pressed by the kitten walking on the keyboard. The incident resolved. Kitten was not punished. https://status.dev.chargeye.io/incident/773830 Tue, 25 Nov 2025 10:56:00 -0000 https://status.dev.chargeye.io/incident/773830#21396100c0b2c2452de8bc0dcc5ad928e6f4c7d30e7b2680d5b4b034d3622a30 A fix has been deployed and ChargEye UI is back online. Thanks for your patience https://status.dev.chargeye.io/incident/773826 Tue, 25 Nov 2025 10:55:00 -0000 https://status.dev.chargeye.io/incident/773826#3c0a498883e4c708cdbb806f50eea30a441501394e1eb90fe070f6c993c826a6 Issue has been resolved. https://status.dev.chargeye.io/incident/773826 Tue, 25 Nov 2025 10:55:00 -0000 https://status.dev.chargeye.io/incident/773826#16e2a4fd1798a38d9af7cf0f303fe3af33f1ba04041307c896cec6e762497835 We have identified the root cause and are fixing the issue soon. https://status.dev.chargeye.io/incident/773830 Tue, 25 Nov 2025 10:54:00 -0000 https://status.dev.chargeye.io/incident/773830#cdec74aea76e9547af1c1b338e9a08d546f2347df64ae239a19d4c561033d967 We have identified a root cause and are working on a fix https://status.dev.chargeye.io/incident/773829 Tue, 25 Nov 2025 10:54:00 -0000 https://status.dev.chargeye.io/incident/773829#593cf9ae8ec3e95acc61500464112a1eb438126476794be4b5b3536e4262ddeb Resolved — 25.11.2025 10:55 UTC. The issue affecting ChargEye UI has been resolved. What happened: An outage in the AWS infrastructure caused the ChargEye UI to be unavailable for 15 minutes. Duration: 25.11.2025 10:45 - 10:56 UTC. The system is now working normally. https://status.dev.chargeye.io/incident/773833 Tue, 25 Nov 2025 10:53:00 -0000 https://status.dev.chargeye.io/incident/773833#e2a55510a7c4f386b2ca40f7da94f4da1bd2145b74f78d08cc98bd128a846eb2 We are actively investigating the root cause. The incident affects Kempower users globally. https://status.dev.chargeye.io/incident/773832 Tue, 25 Nov 2025 10:53:00 -0000 https://status.dev.chargeye.io/incident/773832#106ff99996cf31018a2627015892e2e72e0e61b96497fdfce53442bdee378597 ChargEye UI unavailable globally due to AWS networking issues AWS CloudFront routing issue affecting S3-hosted static files in all regions https://status.dev.chargeye.io/incident/773829 Tue, 25 Nov 2025 10:53:00 -0000 https://status.dev.chargeye.io/incident/773829#0da2d8afd4ecd4d6013fbdd00ddd9325854cdd7f98574280a6a688ec1af7e20c We have identified the cause of the issue affecting ChargEye UI. The problem is in the AWS infra. Our team is working on a fix to restore normal functionality as quickly as possible. https://status.dev.chargeye.io/incident/773831 Tue, 25 Nov 2025 10:52:00 -0000 https://status.dev.chargeye.io/incident/773831#e51595ec80e5fd14b58d6fea81d5d83f7f8b54e228f8f8323218e21410369c4d We're looking for the ones responsible for that action and figuring out the way of punishment https://status.dev.chargeye.io/incident/773830 Tue, 25 Nov 2025 10:50:00 -0000 https://status.dev.chargeye.io/incident/773830#3e51307863d3afc6e570d0ff88b18778fdd8fec6a8eaf30e63f0750ea4c3485a ChargEye UI is unavailable globally https://status.dev.chargeye.io/incident/773826 Tue, 25 Nov 2025 10:50:00 -0000 https://status.dev.chargeye.io/incident/773826#70a9c06899fbab0875a69fb2221b024738962cd03694f56c73aa7282a876de78 We are currently investigating the issue https://status.dev.chargeye.io/incident/773829 Tue, 25 Nov 2025 10:48:00 -0000 https://status.dev.chargeye.io/incident/773829#f4503b87a89b5688a6a38b5f11a9c9f172a163ff007cd85a5b8d70cb690d83a5 We are currently investigating ChargEye UI being unavailable. The incident is affecting all users of ChargEye UI. The incident is not affecting backend service, OCPP traffic or OCPI integrations. We will provide an update as soon as more information is available. https://status.dev.chargeye.io/incident/773826 Tue, 25 Nov 2025 10:48:00 -0000 https://status.dev.chargeye.io/incident/773826#ac875d70b5dcc1f335df2f139b4a1f38be1b86e4afe5dc6e1f416e6ae9212740 ChargEye service is not working in any region. https://status.dev.chargeye.io/incident/773817 Tue, 25 Nov 2025 10:40:00 -0000 https://status.dev.chargeye.io/incident/773817#951cfaf20ebaa0fa0fcbd98ea2d7702af14072a73994b0b4077a34869e863179 Issue has been resolved https://status.dev.chargeye.io/incident/773817 Tue, 25 Nov 2025 10:38:00 -0000 https://status.dev.chargeye.io/incident/773817#e388f9ae89da2cfbcccb063fa3bfa8cf9a8b41924388fd838294dc6dccee1c2a We are investigating this incident https://status.dev.chargeye.io/incident/773817 Tue, 25 Nov 2025 10:36:00 -0000 https://status.dev.chargeye.io/incident/773817#5993afab9d74e66e4ff5d965ac534abcd56c132cb69912c41132301ce3f08ff6 Test event https://status.dev.chargeye.io/incident/773833 Tue, 25 Nov 2025 10:00:00 -0000 https://status.dev.chargeye.io/incident/773833#3b1c66e99779539e8635484284b9500d74fe4aed3e416a326060f77ed4760e7c We managed to identify the root cause. AWS CloudFront service is experiencing issues. This causes routing to S3-hosted static files in all regions not posible. https://status.dev.chargeye.io/incident/736281 Wed, 05 Nov 2025 11:38:00 -0000 https://status.dev.chargeye.io/incident/736281#20cbd972ea683306fda81744c354e0823aa63d14a9035e1863e154fce453d10b Post-incident update: After investigation, we confirmed that the reported ChargeEye UI downtime on Nov 4 was a false positive. One of our system health monitors incorrectly interpreted downtime, while the ChargeEye UI remained fully operational. We’ve adjusted our monitoring configuration to prevent similar alerts in the future. https://status.dev.chargeye.io/incident/739730 Wed, 08 Oct 2025 07:24:00 -0000 https://status.dev.chargeye.io/incident/739730#f092e1948cd4f698cd2bdc465924fd1d5bc28ef7c10b557d07d766bc5f0ebdf8 Testing status update. https://status.dev.chargeye.io/incident/739730 Wed, 08 Oct 2025 07:18:00 -0000 https://status.dev.chargeye.io/incident/739730#93d8b43dd1d2a78240616ca6488494d7712236d6793d0ce46aa26673c721414e Cloud2 documentation go through and testing. https://status.dev.chargeye.io/incident/718951 Fri, 05 Sep 2025 13:00:10 -0000 https://status.dev.chargeye.io/incident/718951#f0791dc5af3e153d6f023a0122cb3257ed3e540eb113d2c034c35d8ae03bb997 Maintenance completed https://status.dev.chargeye.io/incident/718951 Fri, 05 Sep 2025 12:00:10 -0000 https://status.dev.chargeye.io/incident/718951#6614d35b23e9ca41bc4d53d2a228a24e83701f794a98b72ea0a0a87fb902de6c The ChargEye UI will be unavailable. https://status.dev.chargeye.io/incident/718948 Fri, 05 Sep 2025 11:57:00 -0000 https://status.dev.chargeye.io/incident/718948#2955bd8270087479485cdb1a8cc67456a4d64d841e21ae805c0b57d1702a14bc The partial outage was fixed. All systems now normal. https://status.dev.chargeye.io/incident/714193 Thu, 28 Aug 2025 14:24:00 -0000 https://status.dev.chargeye.io/incident/714193#0fa652ab2f8a197508c66ed8476f9a9c659479de48d4fad483525381c21aeb9c This is false positive. System is working fine. https://status.dev.chargeye.io/incident/714193 Thu, 28 Aug 2025 14:23:00 -0000 https://status.dev.chargeye.io/incident/714193#08417c2ba10e0f78c04deed2dfdad1d62b20734dc68b566b39515009e91faf78 We are investigating.