Previous incidents

December 2025
No incidents reported
November 2025
Nov 25, 2025
8 incidents

Training - Dev - Chuong - ChargEye UI unavailable globally

Downtime

Resolved Nov 25 at 01:56pm EET

The issue is resovled. Users can now navigate to ChargEye UI.

2 previous updates

ChargEye UI unavailable globally (Mats testing)

Downtime

Resolved Nov 25 at 01:02pm EET

Issue resolved!

1 previous update

ChargEye UI outage TEST Vartiainen

Downtime

Resolved Nov 25 at 12:57pm EET

The issue is resolved.

2 previous updates

Button that wasn't meant to be pressed was pressed

Downtime

Resolved Nov 25 at 12:56pm EET

The button was pressed by the kitten walking on the keyboard. The incident resolved. Kitten was not punished.

1 previous update

ChargEye UI Outage TEST Mittentag

Downtime

Resolved Nov 25 at 12:56pm EET

A fix has been deployed and ChargEye UI is back online. Thanks for your patience

2 previous updates

ChargEye is not working

Downtime

Resolved Nov 25 at 12:55pm EET

We have identified the root cause and are fixing the issue soon.

3 previous updates

[TRAINING] ChargEye UI is available

Downtime

Resolved Nov 25 at 12:54pm EET

Resolved — 25.11.2025 10:55 UTC.

The issue affecting ChargEye UI has been resolved.

What happened:

An outage in the AWS infrastructure caused the ChargEye UI to be unavailable for 15 minutes.

Duration:
25.11.2025 10:45 - 10:56 UTC.

The system is now working normally.

2 previous updates

Test event

Downtime

Resolved Nov 25 at 12:40pm EET

Issue has been resolved

2 previous updates

Nov 05, 2025
1 incident

TEST C2 document walk-through

Resolved Nov 05 at 01:38pm EET

Post-incident update: After investigation, we confirmed that the reported ChargeEye UI downtime on Nov 4 was a false positive. One of our system health monitors incorrectly interpreted downtime, while the ChargeEye UI remained fully operational. We’ve adjusted our monitoring configuration to prevent similar alerts in the future.