Previous incidents
Training - Dev - Chuong - ChargEye UI unavailable globally
Resolved Nov 25, 2025 at 11:56am UTC
The issue is resovled. Users can now navigate to ChargEye UI.
2 previous updates
ChargEye UI unavailable globally (Mats testing)
Resolved Nov 25, 2025 at 11:02am UTC
Issue resolved!
1 previous update
ChargEye UI outage TEST Vartiainen
Resolved Nov 25, 2025 at 10:57am UTC
The issue is resolved.
2 previous updates
Button that wasn't meant to be pressed was pressed
Resolved Nov 25, 2025 at 10:56am UTC
The button was pressed by the kitten walking on the keyboard. The incident resolved. Kitten was not punished.
1 previous update
ChargEye UI Outage TEST Mittentag
Resolved Nov 25, 2025 at 10:56am UTC
A fix has been deployed and ChargEye UI is back online. Thanks for your patience
2 previous updates
ChargEye is not working
Resolved Nov 25, 2025 at 10:55am UTC
We have identified the root cause and are fixing the issue soon.
3 previous updates
[TRAINING] ChargEye UI is available
Resolved Nov 25, 2025 at 10:54am UTC
Resolved — 25.11.2025 10:55 UTC.
The issue affecting ChargEye UI has been resolved.
What happened:
An outage in the AWS infrastructure caused the ChargEye UI to be unavailable for 15 minutes.
Duration:
25.11.2025 10:45 - 10:56 UTC.
The system is now working normally.
2 previous updates
Test event
Resolved Nov 25, 2025 at 10:40am UTC
Issue has been resolved
2 previous updates
TEST C2 document walk-through
Resolved Nov 5, 2025 at 11:38am UTC
Post-incident update: After investigation, we confirmed that the reported ChargeEye UI downtime on Nov 4 was a false positive. One of our system health monitors incorrectly interpreted downtime, while the ChargeEye UI remained fully operational. We’ve adjusted our monitoring configuration to prevent similar alerts in the future.
Cloud2 documentation go through and testing.
Resolved Oct 8, 2025 at 7:24am UTC
Testing status update.
1 previous update