Previous incidents
Training - Dev - Chuong - ChargEye UI unavailable globally
Resolved Nov 25, 2025 at 11:56am UTC
The issue is resovled. Users can now navigate to ChargEye UI.
2 previous updates
ChargEye UI unavailable globally (Mats testing)
Resolved Nov 25, 2025 at 11:02am UTC
Issue resolved!
1 previous update
ChargEye UI outage TEST Vartiainen
Resolved Nov 25, 2025 at 10:57am UTC
The issue is resolved.
2 previous updates
ChargEye UI Outage TEST Mittentag
Resolved Nov 25, 2025 at 10:56am UTC
A fix has been deployed and ChargEye UI is back online. Thanks for your patience
2 previous updates
Button that wasn't meant to be pressed was pressed
Resolved Nov 25, 2025 at 10:56am UTC
The button was pressed by the kitten walking on the keyboard. The incident resolved. Kitten was not punished.
1 previous update
ChargEye is not working
Resolved Nov 25, 2025 at 10:55am UTC
We have identified the root cause and are fixing the issue soon.
3 previous updates
[TRAINING] ChargEye UI is available
Resolved Nov 25, 2025 at 10:54am UTC
Resolved — 25.11.2025 10:55 UTC.
The issue affecting ChargEye UI has been resolved.
What happened:
An outage in the AWS infrastructure caused the ChargEye UI to be unavailable for 15 minutes.
Duration:
25.11.2025 10:45 - 10:56 UTC.
The system is now working normally.
2 previous updates
Test event
Resolved Nov 25, 2025 at 10:40am UTC
Issue has been resolved
2 previous updates
TEST C2 document walk-through
Resolved Nov 5, 2025 at 11:38am UTC
Post-incident update: After investigation, we confirmed that the reported ChargeEye UI downtime on Nov 4 was a false positive. One of our system health monitors incorrectly interpreted downtime, while the ChargeEye UI remained fully operational. We’ve adjusted our monitoring configuration to prevent similar alerts in the future.